The american academy of pas aapa center for healthcare leadership and management chlm announced the winners of the employer of excellence eoe awards during the aapa conference 2019 in denver. Th is chapter fi rst discusses good management and leadership in general then outlines relevant considerations for managing relations with patients and the district team as well as fi nances and hardware and management schedules 102 managers and leaders management and leadership are important for the delivery of good health services. Leadership and management is complex and dynamic this book challenges individual reflection and encourages professional development as it systematically introduces the reader to all aspects of leadership and management specific to the health care environment. Healthcare is a very regulated industry and there have been numerous new laws implemented over the last few years that have changed how health care providers work within their organizations this increase in health care usage can put pressure on the existing infrastructure and require new management techniques to lead teams through this transition. Peter ellis and jane abbott explain some of the theories and concepts that new managers can draw on when leading a team they then describe how the style of leadership can be adapted in relation to
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