Mastering the business case knowledge that sets you apart on amazoncom free shipping on qualifying offers. Market with increase stakeholders and top management satisfaction mastering the business case knowledge that sets your apart is your key to ensure that you and your company realizes the significant gains from developing a business case this is knowledge that sets your apart in business and as a professional. Building the km business case utilizing a business case approach to assemble your knowledge management program serves two purposes first it prepares you with the necessary details for presenting the km value proposition to senior management for approval funding and buy in. A business case for km the framework facilitates 1 an understanding of the strategic context of business problems and their knowledge management implications 2 the planning and alignment of km strategy to address business problems or objectives and 3 an evaluation of the impact of km on business performance in. The difficulty in establishing a business case for knowledge management programs is really an issue of cause and effect and often stems from the fact that since knowledge is intangible there is no direct link from a knowledge management process to a demonstrable business outcome as
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